Scoop North CRM

Your cell number (calls to the business line ring here; click-to-call rings you first) 🤖 AI text support (answers customers, can pause service, escalates the rest to you) Your email (Monday digest goes here)

Lead drip texts

Sent automatically to leads who saw a quote but didn't claim — at 1, 3, and 7 days. Any reply, booking, or STOP halts the sequence. Placeholders: {first}, {quote}.

Day 1 Day 3 Day 7

Review engine

After a customer's 3rd completed visit, they get one review-ask text. Paste your Google review link to switch it on (leave empty = off). Placeholders: {first}, {link}.

Email

Signature name (shown above "Scoop North" in emails; leave blank for brand only)

Google review link Review ask text

📬 Newsletter

Blog subscribers land in Leads as subscriber. Compose here to email everyone with an address on file (unsubscribe link added automatically).

Subject Content (HTML ok) Send newsletter

💰 Pay (payroll-lite)

Weekly completed-visits × rate, with shift hours and km alongside. Mark a week paid when you send the e-transfer — the reference is kept for the books.

Pay per completed visit ($) Save

🔑 Verification call capture

Getting a phone-verification call from Google/Meta/a bank? Robots start reading the code the second the call is answered, so the normal greeting+forward loses it. Turn this on, then trigger the call: for 10 minutes, incoming calls are answered silently and recorded from second 0 — the full code shows up as a playable recording on the caller's timeline. (SMS codes never arrive on this line — always choose the call option.)

Capture next verification call (10 min)

Business line: — texts and calls to it land in this CRM automatically. Calls are recorded with a spoken notice.